Norwest Clinic - Hope, Care & Support for your Mental Health

Support & care for your mental health.

Norwest Clinic is a mental health clinic in The Hills District for all age groups. Our mission is to deliver high levels of care that bring about real and long-lasting improvements to your mental health and well-being. We believe that better mental health in the present is a path to a better future. Our team of psychologists and psychiatrists work together to provide a treatment program tailor-made to your unique needs.

About us

Better Mental Health for a Brighter Future

Our team of psychologists, psychotherapists and psychiatrists work together to provide a treatment program tailor-made to your unique needs.

Children & Adolescents

Adults

Older People

Interpreters available on request

Anxiety

Worry and stress that never seems to go away?

Depression

Feeling an intense low mood continually?

Psychotic Disorders

Concerned about abnormal thinking & perceptions?

Trauma & PTSD

Difficult to overcome a distressing event?

Personality Disorders

Need help with an unhealthy pattern of thinking?

We are here for you

Get in touch to see how we can help you.

Make an Inquiry

FAQs

To see a psychiatrist, you will need a valid referral from a general practitioner. In absence of a referral, you will not be able to claim Medicare rebate. Referrals are usually valid for 12 months if done by a general practitioner and 3 months, if done by a specialist.

To see a psychologist, you require a referral or a mental health care plan from your general practitioner. In absence of one, you will not be able to claim Medicare rebates.

Please arrive 10 or 15 minutes before your first appointment. You will be required to fill out forms needed for the assessment.

The first few appointments are usually exploratory where your clinician will go through your symptoms in order to have a better understanding of your condition. They will then develop a treatment plan tailored for you.

There is a fee for services provided by Norwest Clinic. Please call our team to enquire about fee. These differ for different clinicians and are different for different services. Some fees are rebated by Medicare, provided you have a valid referral. Norwest Clinic prides itself to provide the highest quality of patient care and we do not provide bulk bill services.

We can provide interpreters in your language at no cost to you. Please be aware that this service is only for sessions with psychiatrists (not for sessions with other clinicians such as psychologists, social workers, etc.)

This service is only for services that attract a Medicare rebate. Sessions for third parties such as insurance, CTP, lawyers etc. are excluded from this service. Interpreter services for these sessions will have to be organised by the referring agency and they will have to bear the cost.

Please ensure that you inform us about your need for an interpreter at the time of booking your appointment.

COVID-19 Update

We’re open and are here to support you in this difficult time. The health and safety of both our clients and team members is our highest priority.

Please note:

We prefer patients to be fully vaccinated for the appointment.
If you have cold or flu like symptoms, such as a cough, fever, sore throat, shortness of breath or runny nose, please do not visit the clinic.